Reviews

Take a look at what your neighbors are saying about us.
  • 5 out of 5 stars

    I contacted Carters Heating and Cooling and Bryson called me back immediately, great communication — that alone set the tone. He came out promptly, did excellent work, charged fair prices, and operated with full integrity throughout the process. No upsells, no runaround. Exactly what you want in an HVAC company. Highly recommend

    Hvac Maintenance Services | Home Owner
    Facebook
  • 5 out of 5 stars

    Mr. Bryson Carter and his staff responded immediately to my two recent requests related to A/C servicing. Bryson and his staff, Cameron, were polite and thorough. What I appreciated the most was that both gentlemen were even thoughtful toward my elderly, blind cat that lives outside; they both made sure she was safe and out of the way each time they came to work. Thank you, Bryson and Cameron, for being true Gentle-men!

    Shannon McCool Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    My air conditioning unexpectedly quit working, and he made room in his schedule to work me in the same morning I called. He had everything back up and running in about an hour. He was professional and honest. The process he has in place for communication, billing, and payment was simple and efficient. He kept me informed throughout the process, and I appreciate his prompt response and excellent service.

    Josh Fender Emergency Hvac Repairs | Home Owner
    Google
  • 5 out of 5 stars

    Bryson is awesome! Super dependable, quick to respond, and very reasonably priced. 10 out of 10—will absolutely use again!

    Brandy Griffin Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    I greatly appreciate the customer service that Bryson and Cam gave us. We were in desperate need of a good HVAC technician and they gave us just that. They had a great way of communicating with me and my wife. I would highly recommend Carter Heating and Air not only were they good at their craft but very reasonable on their pricing.

    Joshua Lawson Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Highly recommend! He was professional, on time, and explained everything clearly. Our AC is running better than ever and the pricing was excellent. Great customer service from start to finish. We will definitely use Carters heating & cooling again for any of our HVAC needs!

    Mykaela Greene Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    I cannot state strong enough how efficient, hardworking and kind Bryson of Carter Heating and cooling LLC are. They arrive on time and do not stop till the job is completed. I had to replace two HVAC units, I was so impressed the work ethics, they only stopped to drink water. Each unit was in and running the same day. I 100% recommend this company for your heating and cooling needs. Thank you so much The Presley Family

    LadyEagle 45 Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Bryson and crew were a pleasure to deal with did job on time while being knowledgeable, professional answering all questions demonstrated use of controls couldn’t be happier that’s exactly why we’re using them again for another unit!!!! Highly recommend!

    Kevin MCVEY Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Bryson went above and beyond to make sure both my outside HVAC unit and my inside heating unit were thoroughly cleaned and in great working order. We ran into a small hiccup when we discovered that the lock on my outside power shut-off had rusted shut, and Bryson didn’t hesitate — he quickly ran to the hardware store to get bolt cutters so the job could be done properly. He also took the time to explain and demonstrate, using a testing device, how my 10-year-old HVAC capacitor was weakening and why it needed replacement. I really appreciated how transparent, knowledgeable, and proactive he was throughout the entire visit. I highly recommend this company and Bryson in particular.

    Cathy Lynn Home Service | Forest City, NC
    Facebook
  • 5 out of 5 stars

    This is a very reliable and professional company they spoke very thoroughly And took their time and did a wonderful job I recommend them for everyone showed up on time and very nice and professional

    Irene-Rose-Trucking Baxter Commercial Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    They dispatched a technician the same day - on a Saturday. He was friendly and knowledgable. I had no AC... he found and fixed the problem with parts off his truck. Super fair price - none of these games you see alot of companies play - just honest and fair service.

    Damion Damion Emergency Hvac Repairs | Home Owner
    Google
  • 5 out of 5 stars

    Very friendly, knowledgeable and efficient! Will definitely keep using this business!

    Buffy Reep Hvac Maintenance Services | Home Owner
    Google
  • 5 out of 5 stars

    Thank you to Carters Heating and Cooling for getting my ac working great!!!!!!

    Commercial Hvac Installation | Home Owner
    Facebook
  • 5 out of 5 stars

    Professional, polite, on time. Took the time to thoroughly explain everything. Made sure the job was done and completely satisfied at the end of the day. Highly recommend

    Debbie Bailey Bright Home Service | Forest City, NC
    Facebook
  • 5 out of 5 stars

    I contacted Carters Heating and Cooling and Bryson called me back immediately, great communication— that alone set the tone. He came out promptly, did excellent work, charged fair prices, and operated with full integrity throughout the process. No upsells, no runaround. Exactly what you want in an HVAC company. Highly recommend!

    Nickie Bryant Hvac Maintenance Services | Home Owner
    Google
  • 5 out of 5 stars

    Prompt, reliable and reasonably priced services. They are our first call. Thank you for all your hard work.

    Repair Manager Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Bryson came right out after I called. Found the issue, ordered the part he needed for repair, returned to fix as soon as part came in. Thank you for the quick work.

    Matthew Lattimore Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Very prompt, knowledgeable & affordable. Will definitely call again & recommend to others!

    Brandi Lyles Hvac Maintenance Services | Home Owner
    Google
  • 5 out of 5 stars

    This is the best HVAC service I have ever had. He came quickly and fixed the problem without trying to sell me something. I will definitely be using them again!

    Janet Taylor Emergency Hvac Repairs | Home Owner
    Google
  • 5 out of 5 stars

    ⭐⭐⭐⭐⭐ Bryson is hands down one of the best in the heating and air business. He’s honest, reliable, and knows exactly what he’s doing. He showed up on time, explained everything clearly, and got the job done right the first time without trying to upsell anything unnecessary. You can tell he takes pride in his work and actually cares about his customers. The quality of his work and attention to detail really stand out. If you need HVAC work done, I highly recommend Bryson—he’s the guy you want to call.

    Mackey Flynn Commercial Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Very impressive service, fair price. Bryson was on time & did everything he said he would. He offered insight on future options when needed and was extremely knowledgeable and informative. Highly recommended!!!

    Alan Praytor Hvac Maintenance Services | Home Owner
    Google
  • 5 out of 5 stars

    I would enthusiastically recommend Bryson Carter for all your air conditioning and heating needs. He has years of experience and will quickly diagnose your issues. He explains exactly what he’s doing and is efficient in getting your system working again. His prices are fair and reasonable. Great guy!

    John Ball Hvac Maintenance Services | Home Owner
    Google
  • 5 out of 5 stars

    Came out the same day I called. Very professional and very effective! Got my AC back up and running and was incredibly affordable. 5 out of 5 🌟

    Commercial Hvac Installation | Home Owner
    Facebook
  • 5 out of 5 stars

    Top marks from me. Excellent service!

    David Holycross Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Bryson responded promptly to my call on one of the hottest days of the year when the air conditioning wasn’t working properly in one of my rental properties. Even though he had a full schedule, he still came after regular business hours to resolve my problem. His charge for the service call was reasonable, and he was very professional and friendly. I couldn’t have asked for better service!

    Kim Price Hvac Maintenance Services | Home Owner
    Google
  • 5 out of 5 stars

    Had my air conditioner working very quickly, was very polite. Highly recommend!!

    Alex Peacock Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Amazing job! Super fast and a very competitive price.

    Zach Carswell Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    We have had to have our unit serviced several times now. Every time, the work was phenomenal and the price couldn't be beat. I recommend him to anyone needing work done on your existing HVAC system, or a new install.

    Shanna Ervin Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Super fast service and knowledgeable! He had our unit up and working in one hour. Thanks!

    Tim Davis Emergency Hvac Repairs | Home Owner
    Google
  • 5 out of 5 stars

    If you have any heating and air questions or if you need a quote for a new system call Caters Heating and Cooling. Bryson does a great job!

    Cindy Jordan Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Had issues with my unit he got there quickly and got me back up and running. Very quick and efficient

    Savannah Black Emergency Hvac Repairs | Home Owner
    Google
  • 5 out of 5 stars

    I found Bryson through a Facebook post after several people highly recommended him, and he completely lived up to the reputation. He was incredibly respectful from the start, even asking permission before wearing his boots in the house. He came out the very next morning to check a noise coming from my heat pump that I wasn't sure was normal. After thoroughly inspecting everything, I asked if he could replace the dirty indoor return filter since I hadn't had time to buy one myself. He went out of his way to buy a new filter, returned, and swapped it out for me. A couple of hours after he left, we experienced a minor system hiccup. It was not his fault, but most likely a domino effect from the system being serviced for the first time since installation. When I contacted him regarding this, Bryson promptly came back out that evening, quickly diagnosed the issue, and got everything back up and running. I don't typically leave reviews, but after the stellar experience we had with Bryson, I had to share. I highly recommend him!

    Trent Smith Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    I arrived home to a hot house last night and looked up heating and air repair places, Carter’s came up and had nothing but great reviews so I contacted Carter’s last night after hours and left a voicemail needing my AC looked at, Bryson contacted me back first thing the next morning and got me on the schedule same day to come look at my ac unit! He kept me up to date on his arrival and then called me once he got my unit fixed! He was very quick and professional! I will definitely be using Carter’s In the future! His pricing was very clear and affordable!

    Kalei Perry Emergency Hvac Repairs | Home Owner
    Google
  • 5 out of 5 stars

    Bryson was thorough while checking our ac equipment. Knew the problem & fixed it fast. Professional, Knowledgable, Reliable, Highly Recommend .

    Erika W Hvac Maintenance Services | Home Owner
    Google
  • 5 out of 5 stars

    Bryson went above and beyond to make sure both my outside HVAC unit and my inside heating unit were thoroughly cleaned and in great working order. We ran into a small hiccup when we discovered that the lock on my outside power shut-off had rusted shut, and Bryson didn’t hesitate — he quickly ran to the hardware store to get bolt cutters so the job could be done properly. He also took the time to explain and demonstrate, using a testing device, how my 10-year-old HVAC capacitor was weakening and why it needed replacement. I really appreciated how transparent, knowledgeable, and proactive he was throughout the entire visit. I highly recommend this company and Bryson in particular.

    Cathy Kanz Hvac Maintenance Services | Home Owner
    Google
  • 5 out of 5 stars

    They came early this morning started my replacement of my AC unit did a wonderful job the system they recommended was or is great and they did really fast good work thank you very much.

    Phyllis Shepard Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Very fast and responsive and a great price! Will be calling again in the future

    Bryce Brock Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    I would highly recommend thus company. came out quickly and quickly fixed our issue. I would definitely call them again Bryson was very respectful and helpful

    Emergency Hvac Repairs | Home Owner
    Facebook
  • 5 out of 5 stars

    Best heating and air company around 10 out of 10 would recommend doesn’t matter if the job is bigger or small. He does them all great guy and extremely great work.

    Briar Davis Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Great service, quick and reliable.

    Casey Blanton Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Bryson did an amazing job repairing my A/C unit. He was on time, very professional, and charged me a fair price. He even went the extra mile and picked up the part needed from Spartanburg. I would highly recommend him for any heating and cooling needs.

    Steve Smith Hvac Maintenance Services | Home Owner
    Google
  • 5 out of 5 stars

    Excellent service! I have used Carter’s Heating and Cooling LLC several times now and he has always got to me quick and got my heat/ac units back up and going again! Would definitely recommend to anyone!!!

    Phillip Mcbrayer Emergency Hvac Repairs | Home Owner
    Google
  • 5 out of 5 stars

    Very professional and quick service.All around great company

    Bonnie Cooper Hvac Maintenance Services | Home Owner
    Google
  • 5 out of 5 stars

    Top Tier service , very respectful, knows what he is doing, highly recommended

    Cam Mathis Commercial Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Great experience and super helpful

    Nechelle Lontine Commercial Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    ⭐⭐⭐⭐⭐ Bryson is hands down one of the best in the heating and air business. He’s honest, reliable, and knows exactly what he’s doing. He showed up on time, explained everything clearly, and got the job done right the first time without trying to upsell anything unnecessary. You can tell he takes pride in his work and actually cares about his customers. The quality of his work and attention to detail really stand out. If you need HVAC work done, I highly recommend Bryson—he’s the guy you want to call.

    Mack & Qs TV Interviews Commercial Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    By far the best installer / technician of HVAC I have ever dealt with….on time , accurate, reasonably priced, patience I never experienced by a service technician …….he explained the entire process and was extremely thorough…..including cleaning up the work area upon completion…… a new generation of service technician…… I would highly recommend his company ……

    JOHN JEROME Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Bryson is so knowledgeable and an amazing guy! Will go the extra mile to make sure you are satisfied and everything is working properly.

    Jennifer Edwards Commercial Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Bryson Carter installed my shop unit and workmanship was Great and the unit works great to. I will be getting him to do another soon

    Charles Logan Commercial Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    He installed a new heating and air system for us. I highly recommed him. He did a great job!!

    Gail Logan Home Service | Forest City, NC
    Facebook
  • 5 out of 5 stars

    Excellent communication, effort and work! Could t be happier with the service and results. Thanks Bryson!

    Freeman Barber Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars

    Bryson is super efficient and does amazing work! We will be using him again for any projects in the future!

    Kristen Sims Residential Hvac Installation | Home Owner
    Google
  • 5 out of 5 stars
    August Laughter Emergency Hvac Repairs | Home Owner
    Google
  • 5 out of 5 stars
    bhavesh joshi Hvac Maintenance Services | Home Owner
    Google
  • 5 out of 5 stars

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